Refund Policy
At Fiesta, we strive to provide you with high-quality sports goods and exceptional customer service. If for any reason you are not completely satisfied with your purchase, we offer a straightforward refund policy to ensure your peace of mind.
Returns
You may return eligible items within 7 days of receiving your order for a full refund, minus any shipping charges, provided that the items are in their original condition, unused, and with all original tags attached.
Refunds
Once your return is received and inspected, we will send you an email notification to inform you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.
Exchanges
Unfortunately, we do not offer exchanges at this time. If you wish to exchange an item for a different size, color, or style, please follow the returns process outlined above and place a new order for the desired item.
Non-Returnable Items
Certain items are not eligible for return, including:
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at sportsvardhman@gmail.com with your order number and a description of the issue. We will work with you to resolve the issue promptly, either by providing a replacement or issuing a full refund.
Contact Us
If you have any questions or concerns about our refund policy or the return process, please don't hesitate to contact us at sportsvardhman@gmail.com. We are here to assist you and ensure your satisfaction with every purchase.